出走一下

放個小假 27 Nov - 29 Nov  :-)
回來再說。

「喃喃」: 自語

冷空氣突襲, 忽然覺得寂寞得不得了。
很想要一個實在得喘不過氣的擁抱。

我終於明白, 當自己忽然感性起來, 什麼要做的正經事也提不起勁, 只想寫這些不衛生的文字。拜託, 明天要好起來呢。

「說說想想」：態度

今時今日的服務態度的確很重要, 特別我這些本身就做客戶服務的, 當然更明白態度改變一切, 好的態度不一定有好的回饋, 但不好的態度必會雙倍奉還。

話說, 這幾天我在book渡假酒店, 不斷打電話到代理公司詢問房間資料及價格:

「我想問X月X日XX酒店有冇房同幾多錢?」

以下有兩個回應:
代理A女士: 「$6XX"包兩早, 盡快入數啦!」
(語氣粗魯, 我心想她都沒有答我有沒有房, 但我已經不想續問了)

代理B男士: 「$600包早餐, 你等等, 幫你睇下有冇房。」 「對不起, 因為有旅行團包左好多房, 所以個日冇房喇, 不過你再等等, 我打去酒店睇下有冇舊翼房」 (我說不想住舊翼) 「咁冇喇, 唔好意思, 或者你留低電話, 如果碰到運氣好突然有房, 我們再打電話俾你。」

See, 這就是態度上的分別!!

如果代理A的價比代理B平, 我會選擇代理B。

服務態度本身就是一種價值, 做客戶服務的人付出好的態度, 是為商品增值, 無形卻有形, 在這個資訊發達的年代, 電腦給我們很多想要的知識, 因此, 客戶服務的存在意義, 應該要比傳遞知識更多, 我們不是一部冷冰冰的電腦, 只有輸入及輸出, 說話看得出感情, 態度也有好與壞。

N年後, 這個行業存在與否, 我們又怎能獨善其身呢?

「說說想想」：美麗不美麗

對 “American Next Top Model” series又愛又恨, 看見一群女生每次聽到 Tyra mail的尖叫, 就頭痛起來, 但不能不愛那些既狠又準的評語 ! 所以在苦悶的星期日電視節目表中, 也會特別望幾眼。

另一件事我很欣賞的, 是節目內的女生質素, 是多樣的, 黑也是美, 嘴厚也是美, 眼小也是一種媚。不知什麼時候開始, 在亞洲的地區, 美麗, 是有標準的, 有呎可算, 所以你看著一群o靚模卻分不清及說不出她們的名字, 你會看見周街的女仔都是穿相似的熱褲加boots, 化同一個妝, 戴同一對大眼con, 美麗, 成為一套定義, 隨著潮流而變。然而,  “American Next Top Model”內, 看見那厚唇兼粗眉的女仔, 心暗想, 如果她來香港, 一定被怒罵“豬扒”, 實屬不幸, 如今她躋身model之列, 堅定的眼神及姿態, 不禁深信美麗, 源自自信！

外國人對美麗的詮釋, 其實是沒有詮釋的, 有一些事可以沒有標準, 才能更多的可能性,
美麗如是。

Take it ? or leave it ?

 I just read a message thru Tumblr regarding the latest notes of JM (John Mayer):

“I want to tell you a little bit about where I’m going, ‘cause I think it’s important since you guys are fans. I’ve done the pop thing as much as I can do the pop thing and I will be retiring for a couple years from the pop thing ‘cause I think I have some other shapes and colors that I need to get to.

So I’m going to go back to New York City and I’m going to drop out. I’m going to drop out. But I’m going to drop out for good reason… I think the world has a little too much me. I have too much me—I never meant to make that much me happen. I found the antidote to bullsh*t, it’s called Bob Dylan. You put it right into your chest and it makes Lady Gaga go right away… Look, I’ll back that up at two o’clock in the afternoon tomorrow if I have to.”

I google and found a love affair linked him up with a married woman. Not difficult to imagine how JM really being fed up of un-stopped amorous affair. Because he is open to talk about love and sex, because he is never hiding any open relationship, because his lyrics talks lots of love, drug and body, he, becomes a popular material of "goosip column". 

Take it? or Leave it? We cannot gain love from everyone in the world but one is enough. I hope nothing can defeat him, especially if something not really exist, the fact is, music is always our stand of love.Waiting him back.


A tumblr JM fans quoted a blog wrote from him a couple months ago. I really love it.

Simple 

I wish that when I was younger I could have met my current self. We would have sat down at a coffee shop so that I could explain life to young me in terms that only we would understand. It would have saved me a lot of hardship.

You can listen to all the sage wisdom you want, but things only make sense when you can explain them to yourself in your own words. For instance, I’ve been told for three years that Breaking Bad is the best show on television, but only after I watched it was I able to tell myself exactly why everyone was right. Other truths I know now that I can explain them: that I’m not missing any crucial information and that poker really isn’t all that fun; that heartbreaks do fade but they take about a year longer than you expect and by the time they do you really don’t care about it enough to notice; and above all else, life is simpler than you think.

I used to think that life was an intricate series of levers and pulleys, buttons and switches, Mexican standoffs and hostage negotiations. As I get older I realize that life is more Netherlands minimalist than Jackson Pollock. The problems don’t get fewer, and in fact they grow in number, but the way I index them in the database is different. More problems get filed under fewer category headers.

Things are getting simpler, and it’s making life better. Here’s the cheat sheet:

People want to be liked. We all crave attention and affection and we all reject shame.When we get embarrassed we send a thug version of ourselves to the forefront to do our fighting for us. We’re at the top of the food chain just under fear.  We don’t want to be in a relationship to hear the words “I love you,” we want to be in a relationship to say the words “I love you.” We want to feel needed, and exceptional and we hate feeling insignificant. We want to ace a hearing test. We are binary creatures; if we’re the plaintiff, we want to win every dollar. If we’re the defendant, we want guard every penny. We want to make more money than last year. We don’t want to get cancer or die in our cars and we want the same for our loved ones. We go out on weekends to try and have sex while trying not to get punched in the face. We drink so we can be ourselves and not mind it so much. We’re desperate to be understood. We want to know someone else has felt it, too. We hate being judged unfairly. We want to make the person we heard wasn’t all that into us change their minds and admit they had us wrong. We want sunny skies with a chance of killer tornadoes, just to keep music sounding good. We take hours upon hours to admit to self consciousness. We don’t know exactly how to pleasure each other. We just want love. In any and every form.

 

See? It’s simple. :)

「喃喃」：Magic Moment

間中讀到一些事, 感動起來的時候, 真的會有一股暖流在自己身體裡流動, 有些時候, 會上流到眼眶內打轉, 即使身在事外的我, 也不期然感受著生命中的奇妙。

許與袁雖為海關同袍，但兩人之前並不認識，一個肝臟，卻將兩人連繫起來。當許細文看見由他一手從死亡邊緣拉回來的袁偉祥，忍不住有感而發，「有一個好奇妙嘅感覺，因為另一個生命因你而延續，係非筆墨形容嘅開心」(2010年11月9日蘋果日報)

「喃喃」：誰願意知道 憑每下心跳繼續數繼續數

最近, 好懶。

文字慾竟然在多愁善感的秋天減退, 也會看書聽音樂閱文章, 好明顯, 想接收, 不想釋放。

距離2010年的結束剩下二個月, 每到年尾我都有點"拗底", 因為不知什麼時候開始, 年終代表一張成績表, 我們的人生又是時候結算一下, 很不喜歡這種奇怪的氛圍, 數算得與失, 高與低, 開心不開心, 這樣來證明自己的人生, 很計算呢! 或許, 心底也會害怕了解到, 總是在原地踏步的自己, 但回想起來, 開心過, 期待過, 付出過, 都已經消化了, 現在的我, 永遠都不會是昨天的我。

莫非我開始有29+1的症候群?







這篇網誌好嘮叨呀,寫完好想抹掉呢 :p